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FLOODING

Following previous flooding concerns within the village, residents who wish to raise matters relating to flood risk, drainage, or surface water management can contact Medway Council directly:

Gabby Bussley
📧 [email protected]
📧 [email protected]

For emergency flooding assistance, please contact Medway Council on 01634 304400.

SOUTHERN WATER AND DRAINAGE CONCERNS

The Parish Council is aware of residents' concerns relating to Southern Water assets and infrastructure serving the village, including pumping station operations and drainage-related matters.

Residents seeking further information about regulation of water and wastewater companies in England and Wales can visit:

🔗 Ofwat – Water Services Regulation Authority

Ofwat is the independent economic regulator responsible for overseeing water companies and protecting customers' interests.

The Parish Council welcomes residents reporting ongoing concerns so that recurring issues can be highlighted to the relevant authorities.

POWER CUTS

Residents affected by power cuts may be entitled to compensation from UK Power Networks, depending on the circumstances and duration of the outage.

For information on available compensation and how to make a claim, please visit the UK Power Networks website:

🔗 Power Cut Compensation Information

Residents can also use the UK Power Networks website to report power cuts, check the status of existing incidents, and access support during prolonged outages.

The Parish Council continues to raise concerns regarding recurring power supply issues affecting the village where these are reported by residents.